– Exchange/ Refund are available for items with manufacturing defects, damaged items upon delivery, or incorrect sizing.
– Normal wear and tear or misuse of the item does not qualify for a refund/exchange.
– Customers must request a refund/ exchange within 30 days of the original purchase date.
– Exchange/ Refund requests made after this period will not be accepted.
– If the Exchange/ Refund request is approved, customers will receive instructions on how to return or exchange the item.
– Refunds will be processed using the original payment method whenever possible.
– In cases where the original payment method is unavailable, customers may receive store credit for the refunded amount.
– Customers are responsible for the return shipping costs when initiating an exchange due to incorrect sizing.
– Exchanges are subject to availability of stock.
– If the desired size/item is unavailable, customers will be offered alternatives or store credit.
– To initiate an Exchange/ Refund , kindly fill in the form below: